“What Are Your Hours?” and Other Questions That Are Stealing Your Joy

“What are your hours?”

If you’re a local business owner, you’ve probably read that question so many times it haunts your dreams. It pops up in your DMs, your email, your Google reviews, and, if you’re really lucky, on a voicemail you’ll never check.

You post your hours on your website, your door, your social media, and still… “What are your hours?”

Let’s be honest: You didn’t start your business to become a 24/7 customer service robot. But here you are, answering the same questions over and over, while your real work, the stuff that actually grows your business, gets pushed to “someday.”

And then there’s the “just looking” crowd. You know the ones. They wander onto your website, scroll for a minute, and vanish. No hello, no order, no sign-up, just… gone. You can almost hear the digital door swinging shut.

Here’s the uncomfortable truth:
You’re not losing business because you’re not working hard enough. You’re losing business because you’re working too hard on the wrong things.

Let’s Flip the Script

Imagine this:
A customer lands on your website at 11:47 p.m. (because that’s when people shop now). They type, “What are your hours?” and boom, a friendly little chat bubble pops up with your exact hours, your daily specials, and even a coupon for their first order. You didn’t lift a finger.

Now, that “just looking” visitor? Instead of slipping away, they’re greeted with a simple question: “Want a free sample recipe? Drop your email here.” Suddenly, you’re not just a pit stop, they’re in your world, and you’re in their inbox.

This Isn’t Sci-Fi. It’s Smart Business.

You don’t need a PhD in tech. You don’t need to become a marketing guru. You just need the right tools, set up the right way, so you can stop answering the same questions and start building real relationships.

But Here’s the Catch:
Most business owners will read this and do… nothing. They’ll keep answering “What are your hours?” until their thumbs fall off. They’ll keep watching “just looking” visitors disappear, and they’ll keep wondering why marketing feels like a treadmill set to “exhaustion.”

But not you. You’re still reading. You’re ready for something better.

Ready to Stop the Madness?

Let’s talk. At Birch Solution, we help business owners like you escape the endless loop of repetitive questions and missed opportunities. We set up the tools, show you how they work, and make sure your business is working for you, even when you’re off the clock.

Book a free call with Birch Solution now.
Let’s make “What are your hours?” a question you never have to answer again.